Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Auto Caress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://autocaress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great stuff. Well packed. Got without defects, the picture quality is good. Instruction in Chinese, no Russian. I would recommend taking with a rear view camera, completely included. Delivery two weeks.
Just works fine, I advise.
Delivery is long, ordered from Russia, sent from China, the device works, but it is not packed qualitatively everything was balted.
Bought 3 years ago myself a mirror recorder, Everyone familiar liked the mirror recorder, I take the fourth mirror for a gift. In three years, there were no problems at all!
It looks very good quality. Very happy with the purchase, highly recommended!
Everything corresponds to the description, looks chic. The parcel was fully tracked Recommend 100% Everything is cool
The Mirror came in excellent condition, the delivery delay is not critical 2 days, I order the second time, everything is good, for the first time there was a small bracket on the mirror for 10 Many ask everyone recommend
just perfect!
Product OK. Look very nice. Arrive fast. Thanks
quality as expected. i surely reccommend
Very good . I like the quality. The store was attentive and cooperative.
very, very good one! thanks for my !
nice Mirror Design Front and Rear Dash Cameras Set, matches the description, thnx
Recorder price-quality, wow on the quality of shooting you will not say, but you will not call it bad, I would say on 4.did not expect that there will be a touch display, once set up and everything, it would be better to pay for the quality of shooting instead of the sensor. And so in general a good device
Best Mirror Design Front and Rear Dash Cameras Set online is a generous offer. the webstore is lovely!
I guess the seller has kindly set the cheapest price for Mirror Design Front and Rear Dash Cameras Set. And the quality is more than great!
Very fast shipping, as described. I recommend this shop. Thank you very much :)))
bought a new here. not disappointed!
Delivered quickly, in 9 days from the warehouse in the Russian Federation. With the installation and connection of the rear camera, there were no problems. I 've been using it for almost a month, everything works fine. Connected, configured, and forgot. The quality of the cameras is completely satisfied. Even the visor does not cling) but it's already, in principle, the features of the machine. To buy recommend
good quality of my new . i was a bit worried but it's fine.
Super, thank you
Works. Display as in the picture. 4 days went!
I bought the 2nd, the first bought myself, the neighbor saw also wanted, they came out of Russia quickly, the package works fine, now they want to order at work, but the price rose Took for 4 245 Put in a grant
Got, already the second, works Super, on the solarium 2018
Hello, the rear camera does not work, can I get a working one?