Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Auto Caress (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://autocaress.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A beautiful product and deserves a defect photography only 2 hours of course take a memory 3 2 for me to ask to take a large memory and accuracy is excellent
Excellent and easy to use and very clear very very I advise the people of Riyadh especially in it and the people of the Gulf in general Also do not forget the store in his credibility rarely get you a certified seller with you and ship the product to you as soon as you receive it in 5 days The footage is very, very clear. He must have come back from you. Thank you.
The order came quickly, the quality of shooting is super. Through the application you can set everything up for yourself. The store is good.
Shooting quality is good, viewing angle is wide, downloaded app, Russian language is there, memory card should be at least 16 GB. and speed is above 10
The registrar came intact and kept everything perfectly received in the mail. on the suction cup do not pay attention to it, I bought it myself from another producer.
What can I say, everything is super. I ordered it from Russia. I accidentally chose the delivery of cainia.ru, having read the reviews about this method, almost started drinking valeryanoku. I liked everything, there was a text about the readiness of issue. The only small minus of delivery, the point of issue stores the parcel only 3 days.
Camera Excellent Works really good, very easy manipulate her, תאור like in the picture, recommend very. Free shipping arrived within weekly to Israel.
Very nice store and very special customer service, I highly recommend it
Instant delivery! Installed the application, everything is simple, the registrar works.
Hello, the order came quickly in a week, I still did not put it, I'll write it.
Got it. Thank you very much I recommend the store.
A good recorder, a flash drive in the kit, works on Wi-Fi
Delivery to the Department of mail RB Mogilev 2 weeks, the parcel was tracked throughout the way, the price with discounts is 42 $ at the rate of NBRB. The box is whole, stocked in polyethylene, the kit and the quality will match the description, There is a serial factory number on the package and on the registrar's case are the same. Connected to the application, everything works as expected, I will install it in the car I will test the feedback. At this stage I recommend to buy.
The Registrar is very good for his money, I recommend
With such a good price for Voice Control 1080P HD Night Vision Camera I'm not surprised that it seems to be bought so often
Glad I could get Voice Control 1080P HD Night Vision Camera online. The quality is as high as in any offline store, but that's way more comfortable
Went longer than the promised time, came with a damaged Mount (
I decided to compare with similar offers and soon found out it's the best possible alternative
Glad I could buy online. No hassle, and the quality is fine
As I can judge from my experience, the quality of is more than satisfactory
I was extremely glad to find Voice Control 1080P HD Night Vision Camera online for such a reasonaby price and from such a reputable seller
got it for my cousin. no drawbacks noted!
Glad I could buy Voice Control 1080P HD Night Vision Camera online in this webstore
amazing quality, will be ordering more! Thank you!
The store offers the cheapest price for Voice Control 1080P HD Night Vision Camera. awesome deal!